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On-Call Schedule

This guide will help you get started with creating and managing on-call schedules for your team.

What is the On-Call Schedule Management System?

This system allows you to easily create and manage rotating on-call schedules for your team. You can assign staff members to be on-call for specific days and times, ensuring there's always someone available to handle urgent issues. On-Call Schedule

Building Your On-Call Schedule

  1. Schedule Name: Give your schedule a clear and descriptive name. This will help you identify it easily later on, especially if you manage multiple schedules.

  2. Date Range:

    • Define the start and end date for the schedule. This specifies the timeframe during which the on-call schedule applies.

    • Time Zone Selection:

    • Select the appropriate time zone for your team. This ensures everyone is on the same page regarding on-call timings.

    • Assigning On-Call Staff (Daily):

    • Select a day of the week (e.g., Sunday, Monday).

    • From the "Select User" drop-down menu, choose a staff member to be on-call for that day.
    • Define the start and end time for their on-call shift.

    • Adding Multiple Staff per Day:

    • Click the "Add User" button to assign additional staff members to the on-call rotation for the selected day. You can create a complex schedule with multiple staff on-call throughout the day or week.

    • Repeating for Different Days:

    • After completing step 4 for one day (selecting day, assigning staff, defining timings), repeat the entire process for each additional day you want to include in the schedule.

Saving Your Schedule

Once you've assigned on-call staff for all the desired days, locate the "Create Schedule" button and click it. This will save your on-call schedule for future reference.

Additional Tips

  • Use descriptive schedule names to easily identify them later.
  • Ensure the time zone selected aligns with your team's location.
  • Consider creating recurring schedules to avoid manual setup each time.
  • Familiarize yourself with any additional features the system might offer, such as notifications or escalation procedures.

By following these steps, you can create and manage effective on-call schedules for your team using the On-Call Schedule Management System. This will ensure clear communication and timely response to urgent issues.