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Schedules

Schedules

Overview

The On-Call Schedule feature in PixelView allows users to view and manage all on-call schedules efficiently. This functionality helps teams keep track of who is on call and when, ensuring smooth operations and prompt incident response.

Accessing On-Call Schedules

To view all on-call schedules, follow these steps:

  1. Log in to PixelView: Ensure you are logged into your PixelView account.

  2. Navigate to the On-Call Schedule:

    • Locate and click on the On-Call Schedule button on the main dashboard.

    • Open Schedule Options:

    • From the dropdown menu, click on Schedule Options. Schedule

Viewing Schedules

After selecting Schedule Options, you will see a list of all schedules available. The list includes the following details for each schedule:

  • Schedule Name: The name assigned to the schedule.
  • Start Date: The date when the schedule begins.
  • End Date: The date when the schedule ends.
  • Action Options: Options for editing or deleting the schedule.

Action Options

For each schedule listed, you will find action options that allow you to manage the schedules:

  1. Edit: Click the Edit button to modify the details of the selected schedule.
  2. Delete: Click the Delete button to remove the selected schedule from the system.

Editing a Schedule

  • Upon clicking Edit, you will be directed to a form where you can update the schedule name, start date, end date, and other relevant details.
  • After making the necessary changes, ensure to save the updates.

Deleting a Schedule

  • Clicking Delete will prompt a confirmation dialog to ensure you want to proceed with deleting the schedule.
  • Confirm the deletion to remove the schedule permanently.

Viewing Detailed Schedule Information

To view the on-call schedule details for a particular schedule:

  1. Click on the specific schedule name in the list. view schedule
  2. The detailed on-call schedule will display, showing the current calendar and indicating which users or teams are assigned for on-call duties.

Calendar View

  • The calendar view will present the current month and highlight the dates where users or teams are assigned to be on call.
  • Assigned individuals will be clearly marked on their respective dates. Calendar View

Adding Users to the Schedule

You can also add users to the on-call schedule by following these steps:

  1. Select a Date: Click on the date in the calendar when you want to assign an on-call duty.

  2. Assign User: A dialog or form will appear, allowing you to select the user or team you wish to assign for that date.

  3. Save Assignment: After selecting the appropriate user, confirm and save the changes to update the on-call schedule.

Conclusion

The On-Call Schedule feature in PixelView is designed to enhance operational efficiency by providing an intuitive interface for managing on-call duties. By following the steps outlined above, users can easily navigate through the scheduling options, edit or delete schedules, view detailed on-call information, and add users to the schedule.