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User & Group Management

The Management section in PixelView provides administrative controls for managing team members, organizing access groups, and configuring granular, module-level permissions.

User Management

The Users view (/users) provides administrators with an overview of all registered accounts, enabling them to invite team members, adjust roles, toggle account statuses, and configure module-level access control permissions.

Overview & Users Table

Navigate to Management > Users from the left navigation sidebar:

Management Navigation Sidebar

The users table displays all registered accounts:

Column Description
Name Full display name of the user.
Email Registered email address used for login and alert notifications.
Status Current account state:
* Enabled (Green badge) — Active account permitted to log in.
* Disabled (Grey badge) — Account is deactivated; login access is immediately revoked.
Role System role assigned to the user (Admin or User).
Actions Context menu (...) to edit or manage user profile settings.

Table Toolbar Controls:

  • Search / Global Filter: Search across user names, email addresses, and roles.
  • Toggle Column Filters: Apply column-specific filters.
  • Show/Hide Columns: Customize which columns are visible in the table.
  • Density Toggle: Switch between compact and spacious row layouts.
  • Refresh: Fetch the latest user records from the server.
  • Add User (+): Open the user invitation modal dialog.

Inviting a New User

To onboard a new team member to PixelView:

  • Click the + (Add User) icon located in the upper-right corner of the table toolbar: Add User Button
  • In the Invite User modal dialog, complete the required fields: Invite User Dialog
  • First Name (Required): The user's first name.
  • Last Name (Required): The user's last name.
  • Email (Required): A valid email address to receive account credentials.
  • Role (Required): Select the system role from the dropdown:
    • Admin: Full administrative access across the platform, including managing other users, communication gateways, and licenses.
    • User: Standard user with access scoped by the permissions matrix.
  • Permissions: Expand the permissions section to define module-level access (see Granular Permissions Matrix).
  • Click Send Invite.

Initial User Password

Upon sending the invitation, an initial password is generated following the convention:
FirstName#123 (e.g., if First Name is "Duke", the default password is Duke#123).
Users should change their password upon their first login under Settings > Profile > Change Password.

Updating an Existing User

Administrators can modify account details, toggle access status, and update permission levels at any time:

  • In the Users table, click the ... icon in the Actions column for the target user.
  • Select Edit to open the Update User modal: Update User Dialog
  • Modify the desired parameters:
  • First Name / Last Name: Update the user's name.
  • Role: Switch between Admin and User.
  • Status: Toggle between Enabled and Disabled to instantly grant or suspend access.
  • Permissions: Adjust individual read/write capabilities across platform modules.
  • Click Update User to save the changes.

Granular Permissions Matrix

PixelView features a role-based access control (RBAC) permissions matrix that allows fine-grained access control per feature module.

Granular Permissions Matrix

Permissions can be configured when Inviting a User or when Updating a User.

Quick Bulk Actions

  • Set all to: Disabled: Revokes access to all modules.
  • Set all to: Read Only: Grants view-only access across all modules (default initial state).
  • Set all to: Read/Write: Grants full operational and editing capabilities across all modules.

Supported Modules & Capabilities

Each module can be independently set to Disabled, Read Only, or Read/Write:

Module Scope / Capabilities
OpenStack Compute instances, flavors, keypairs, volumes, networks, routers, and quotas.
Kubernetes Clusters, nodes, pods, workloads (Deployments, StatefulSets, DaemonSets, Jobs), and ConfigMaps.
Reporting Analytics, metrics utilization, and executive infrastructure reports.
Cases Incident tickets, alert triage, comments, observables, and task management.
Services Monitoring data sources and service configurations (Prometheus, Zabbix).
Escalations Escalation policy workflows, timing levels, and alert routing paths.
Automation Playbooks, workflows, rules, runners, scripts, and execution history.
Inventory Catalogue discovery, clouds, regions, zones, servers, and network devices.
Credentials Infrastructure API keys, SSH keys, and service secrets.
Host Groups Server clustering, tags, and host categorization.
Backup Computers, backup destinations, schedules, and restore logs.
Patch Management OS patchsets, update planners, and rollout executions.
JSON Bridge Custom JSON schema webhooks and external alert ingestion bridges.

Access Groups

The Groups view (/groups) allows administrators to organize team members into functional operational units (e.g., admins, Approvers, L1 Reviewers, L2 Reviewers) for collaborative incident management, alert assignments, and escalation routing.

Overview & Groups Table

Navigate to Management > Groups from the left navigation sidebar:

Groups Navigation Sidebar

The groups table displays all configured user groups:

Column Description
Name Unique name identifier of the group.
Updated At Timestamp indicating when the group or its member list was last modified.
Actions Context menu (...) providing options to View or Delete the group.

Table Toolbar Controls:

  • Search / Global Filter: Search across group names.
  • Toggle Column Filters: Filter specific table columns.
  • Show/Hide Columns: Customize visible table headers.
  • Density Toggle: Adjust between compact and relaxed row height.
  • Refresh: Fetch the latest group records from the server.
  • Add Group (+): Open the group creation dialog.

Creating a New Group

To create a new access group:

  • Click the + (Add Group) button located in the top-right corner of the table toolbar: Add Group Button
  • In the Add Group modal dialog: Add Group Dialog
  • Group Name (Required): Enter a unique and descriptive name for the group (e.g., admins, Approvers).
  • Add Members: Select one or multiple registered team members to add to the group.
  • Click Create to save the new group.

Managing Group Membership & Actions

In the Groups table, click the ... icon under the Actions column for any group:

Group Actions Menu

View & Edit Membership (Eye Icon)

Clicking View opens the group management modal with two tabs:

  • Members Tab:
  • Displays the list of current members assigned to the group, including user avatar and full name.
  • Click Remove next to any member to detach them from the group.

  • If no members are assigned, shows No members in this group.

  • Other Users Tab:

  • Displays all registered platform users who are not currently part of the group.
  • Click Add next to any user to immediately add them to the group.
  • If all users are already assigned, shows No users yet.

Delete Group (Trash Icon)

Clicking Delete prompts a confirmation dialog: 

Are you sure you want to delete group <name>?
Confirming will permanently remove the group from the system. Individual user accounts are preserved.